At Shops Shop, we understand the importance of efficient shipping and careful handling when it comes to delivering your purchases. We strive to provide a seamless and reliable shipping experience for all our customers. Here's everything you need to know about our shipping and handling process:
Shipping Options
We offer a variety of shipping options to cater to your needs. Whether you prefer standard shipping, express delivery, or international shipping, we've got you covered. Simply choose the shipping option that suits you best during the checkout process.
Shipping Rates
Our shipping rates are calculated based on the weight, size, and destination of your order. You can view the shipping costs for your specific items in your shopping cart before proceeding to checkout.
- Standard Shipping: Free over $20 to Australia and New Zealand.
- Standard International Shipping: Free over $35.
- Express Shipping: $10 to all countries.
We strive to provide competitive and transparent shipping rates to ensure you get the best value for your money. Choose the shipping option that suits you best and enjoy hassle-free shopping!
Processing Time
Once you've placed your order, our dedicated team works diligently to process and prepare it for shipping. We aim to dispatch all orders within 1-2 business days. Please note that during peak seasons or promotional periods, processing times may be slightly longer. Rest assured, we'll do our best to get your order to you as quickly as possible.
Tracking Your Order
We want you to stay informed about the progress of your shipment. Once your order has been dispatched, we'll provide you with a tracking number. You can use this tracking number to monitor the status of your package and estimate its arrival date. Simply enter the tracking number on our website or the carrier's website for real-time updates.
Safe and Secure Packaging
Your satisfaction is our top priority, which is why we take great care in packaging your items to ensure they arrive in perfect condition. We use high-quality packaging materials and protective measures to safeguard your purchases during transit. If, by any chance, your order arrives damaged, please contact our customer support team, and we'll be happy to assist you.
International Shipping
We understand that our customers come from all around the world, and we're delighted to offer international shipping services. Please note that international shipments may be subject to customs duties, taxes, and import fees. These charges are the responsibility of the recipient and may vary depending on the destination country's regulations. We recommend checking with your local customs office for more information.
Customer Support
If you have any questions or concerns regarding shipping and handling, our friendly customer support team is here to help. You can reach us via email at info@shopsshop.com. We strive to provide timely and helpful assistance to ensure your shopping experience with us is nothing short of exceptional.
Thank you for choosing Shops Shop. We appreciate your trust in us and look forward to delivering your purchases to your doorstep with care and efficiency.